Privacy Policy

Who We Are

Ashbee Healthcare Consultancy Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy policy and in compliance with the relevant data protection Regulation and laws. This policy provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.  Ashbee Healthcare Consultancy Ltd registered office is at 14 Westgate, Otley, LS21 3AX and we are a company registered in England and Wales under company number 09169066. Our designated Data Protection Officer is Dr Ruth Ashbee who can be contacted at ruth@ashbeehc.co.uk or on 07532 307357.

Information That We Collect

Ashbee Healthcare Consultancy Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this policy.

The personal data that we collect from you includes:

  • Name
  • Home or Work Address
  • Personal and/or Work Email
  • Home, Work and/or Mobile Telephone Number
  • Employer and role

We collect information via the form you complete when booking a course or via email when you contact us about our services.

How We Use Your Personal Data (Legal Basis for Processing)

Ashbee Healthcare Consultancy Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

  • We collect your personal data in the performance of a contract or to provide a service
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

Your Rights

You have the right to access any personal information that Ashbee Healthcare Consultancy Ltd processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information. We do not make any automated decision making with the data we hold. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. Ashbee Healthcare Consultancy Ltd uses third-parties to provide the services and business functions below; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply with the data protection laws and any other appropriate confidentiality and security measures.

We use UK2 to provide us with email hosting services and they act in the capacity of a data processor on our behalf. Our emails are hosted and stored on their servers and hence any information you provide in an email will be held by them. For more information about UK2 GDPR policy can be found at https://www.uk2.net/terms-andconditions/gdpr-policy/

We use Hollings Crowe Storr LLP to do our accounting and tax returns and they act in the capacity of a processor on our behalf. The only information we may provide them with is your name to meet business and legal requirements. For more information about Hollings Crowe Storr LLP, please read their Privacy Policy at http://www.hollingscrowestorr.co.uk/privacy-policy.html

Data Security

Ashbee Healthcare Consultancy Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. Ashbee Healthcare Consultancy Ltd has put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data as stated above and on our instructions.

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Ashbee Healthcare Consultancy Ltd does not transfer or store any personal data outside the EU.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Ashbee Healthcare Consultancy Ltd however, as this information is required for us to provide you with our services and deliver your legitimate interests, we will not be able to offer our services without it.

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this policy, we may process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing your name and contact details to contact you and have identified that our interests are to provide you with information about the services and courses that we offer.

How Long We Keep Your Data

Ashbee Healthcare Consultancy Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Lodging A Complaint

Ashbee Healthcare Consultancy Ltd only processes your personal information in compliance with this privacy policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data, our details are below.

Dr Ruth Ashbee,
Ashbee Healthcare Consultancy Ltd
14 Westgate, Otley, LS21 3AX
Phone: 07532 307357
Email: ruth@ashbeehc.co.uk

If you are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority which is the Information Commissioner’s Office and their details are below.

Information Commissioner’s Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Phone: 0303 123 1113
Website: https://ico.org.uk/concerns

Registered Company Address:

14 Westgate, Otley, West Yorkshire, England, LS21 3AX

Registered Company Number: 09169066

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